Shipping Policy

Last Updated: October 2026

Thank you for shopping with Frontier Treasure.

Processing Times

Most orders are made to order and require processing time before shipment.

Current estimated processing times:

• Unfinished Wood Craft Kits: 3–5 business days
• Personalized Wood Products: 1–3 weeks
• Crochet Items: Processing times vary by product and will be displayed on the product listing

Processing times are estimates and may vary during busy seasons or periods of high order volume.

Shipping Methods

Orders are shipped using USPS, UPS, or other carriers as appropriate.

Shipping times are estimates provided by the carrier and are not guaranteed.

School Fundraiser Delivery

Eligible school fundraiser orders may use “Free Delivery to School” when this option is available at checkout.

Orders placed with this option are delivered to the participating school for distribution rather than shipped to your home. This includes participating Royal Knight Regiment (RKR) and Las Cruces High School Showcase Band & Guard (LCHS) fundraiser orders.

Please include the student’s name or school contact requested when ordering so your items can be distributed correctly.

Carrier tracking is not provided for orders delivered directly to the school. School delivery timing will be coordinated with the fundraiser organizer.

Tracking Information

Tracking information will be provided when available and will be sent to the email address associated with your order.

Shipping Delays

Frontier Treasure is not responsible for carrier delays, weather delays, customs delays, or other circumstances beyond our control once a package has been shipped.

Incorrect Shipping Addresses

Customers are responsible for providing a complete and accurate shipping address.

Orders returned due to an incorrect or undeliverable address may require additional shipping charges for reshipment.

Lost or Damaged Packages

If your package arrives damaged, please contact us within 7 days of delivery and provide photos of the item and packaging.

If a package appears lost in transit, please contact us and we will work with you to determine the best resolution.

Digital Products

Digital products are delivered electronically and do not require shipping.

Questions

If you have questions regarding shipping or your order, please contact us through FrontierTreasure.com.